In most instances, if spins are not uploading, it’s because of a poor Wi-Fi connection. Check your Wi-Fi settings and select an accessible network. Reattempt the upload once your Wi-Fi connection is strong. Make sure you are not trying to upload while connected to the Ricoh’s Wi-Fi.

At this point, if your spins are still not uploading, the connection to the Wi-Fi network is not stable, or the network has specific settings in place that inhibit data uploads. Try moving closer to your router or check with your dealership’s IT department to determine if any restrictive security settings are in place. Please note: you can enable 4G uploads through Spin Settings in the Capture app’s Settings menu.